resources > recommended reading list > communication  
Communication
 
Title: Influence: The psychology of persuasion
Author: Robert B Cialdini
The Business Library
Book path: www.amazon.com
A landmark book in understanding the structure of influence and dangers of manipulation.
 
Title: How not to take it personally
Author: Vera Held
McGraw Hill
Book path: www.amazon.com
A light 'how-to' book with some nifty ideas around managing yourself.
 

Title: Getting to Yes: How to Negotiate Agreement Without Giving in (AUDIO CASSETTE)
Author: William Ury
Path: www.amazon.com
Century Business
A negotiation tool with some great tips on communication and selling ideas

 
 
 
     
  © Colin James 2008