Title:Influence: The psychology of persuasion Author:Robert
B Cialdini
The Business Library
Book path: www.amazon.com A landmark book in understanding the structure of influence and
dangers of manipulation.
Title:How not to take it personally Author:Vera Held
McGraw Hill
Book path: www.amazon.com A light 'how-to' book with some nifty ideas around managing yourself.
Title:Getting to
Yes: How to Negotiate Agreement Without Giving in (AUDIO CASSETTE) Author:William Ury
Path: www.amazon.com
Century Business A negotiation tool with some great tips on communication and
selling ideas